UAE Government launches 2nd phase of Customer Happiness Formula

Ministry of Cabinet Affairs & The Future - News - 10 June 2018

The UAE Government has launched the 2nd phase of the Customer Happiness Formula that includes the assessment of 250 electronic and smart services provided by different federal government departments.

​The Customer Happiness Formula provides an effective tool for government employees to achieve the happiness goals under the UAE’s National Programme for Happiness and Positivity initiative.

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